All products are sent through Australia post with a tracking number, which will be emailed to you. It’s always best to send to an address that always has someone in attendance, such as a business address. You may also want to give our courier an ‘authority to leave’ instruction. Only give us an ‘authority to leave’ if you’re confident that the delivery will be safe. Otherwise, the courier can leave a ‘sorry we missed you’ card, allowing you to arrange redelivery.
International orders require a shipping fee of $49 per item.
Orders for items that are currently in stock are usually dispatched within 2 working days (business days only). You’ll receive an email with tracking information once the order has been dispatched. Delivery times can vary depending on the size of the items ordered. Please note, some orders may be subject to a security check prior to being dispatched which may cause a delay. The below delivery estimates are calculated from the time of purchase:
Payment can be made using most Australian and International debit and credit cards through an SSL secure environment.
We use the secure Hosted Payment page solution from Stripe to process online orders. Customers can see their cards being authorized and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience.
The artwork is painted directly onto the helmet using long lasting and hard wearing paint and does not compromise the integrity or safety of the helmet in any way.
In the event that you need to change or cancel your order, you can change your details if you registered an account with your purchase order or alternatively, contact us directly through the contact form on the website.
You can either register an account when you order or sign out as a guest.
You’ll receive an email with tracking information once the order has been dispatched.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. For hygiene reasons, we cannot accept the return of items that have been worn.